Electrical & Lighting Requests
Electrical requests need the existing condition clearly documented.
Paloma Pro reviews the fixture, box, controls, symptoms, access, product requirements, and licensed-trade boundary before scheduling.
A useful place to start
A specialist-reviewed path for light fixture replacements, new fixture locations, and electrical concerns.
A like-for-like light replacement can become a different project when the existing box, wiring, controls, mounting, ceiling height, product weight, or location changes. New fixture locations and electrical symptoms require a specialist review from the beginning.
Photos and model information help define the request, but customers should not remove covers, touch exposed conductors, or energize equipment to gather details. Unsafe symptoms require an appropriate emergency or utility response rather than an online request.
Sparking, smoke, burning odors, exposed energized parts, or a suspected utility emergency should not wait for an online service request.
Common requests
Is this the right starting point?
Share the fixture, existing location, controls, access, photos, and symptoms. Paloma Pro will identify the appropriate electrical service path before scheduling.
- 01Light fixture replacement
- 02New light locations
- 03Switch and control details
- 04Electrical repair review
Choose the work
Start with the request that fits best.
Select a specific task to carry it into the request form. You can add other related tasks before submitting one organized request.
Light fixture replacement
Licensed-trade reviewLike-for-like fixture replacement reviewed for the product, existing box, controls, access, and electrical condition.
Request this workElectrical repair
Licensed-trade reviewElectrical concerns require specialist review before any visit, diagnosis, or repair path is confirmed.
Request this workLight fixture in a new location
Licensed-trade reviewNew fixture locations require specialist review of wiring, switching, access, permits, and the finished surface.
Request this workPrepare a useful request
Show the fixture, control, and surrounding area
Document only what can be observed safely. The product instructions and existing location often answer the first compatibility questions.
- Photograph the full fixture or device, nearby ceiling or wall, switches, and accessible panel label without removing covers.
- Share the replacement product link, model, weight, dimensions, and installation instructions.
- State whether the request is a like-for-like replacement or a completely new location.
- Mention ceiling height, ladder access, dimmers, multi-way controls, smart controls, flickering, heat, noise, or recurring trips.
- For sparking, smoke, burning odors, exposed energized parts, or a suspected utility issue, use the appropriate emergency response instead of waiting online.
From request to handoff
A clear path, without the guesswork.
- 01
Observe
The customer-visible condition, product, controls, and access are documented safely.
- 02
Separate
Replacement, new-location, circuit, control, and repair paths are distinguished.
- 03
Route
The request is reviewed for the appropriate licensed or specialist service path.
- 04
Confirm
Scope and timing are confirmed before any appointment is represented as booked.
Helpful resources
Plan the job with better information.
Once the work is reviewed, a few practical preparations can protect the schedule and help the visit begin with the right information on hand.
Read resource Installation GuidesPlanning a TV mount on a plaster wallPlaster is a finished surface, not a complete description of the wall. Gather the wall, television, mount, and cable details before anyone drills.
Read resourceQuestions, answered
Before you request electrical & lighting requests.
Is replacing a light fixture the same as adding a new light?
No. A replacement may use an existing approved location and controls, while a new light can involve wiring, switching, access, permits, framing, and finished-surface work. Select the option that accurately describes the request.
Should I remove the old fixture before submitting photos?
No. Photograph only the installed condition and accessible labels. Do not remove covers or expose wiring to prepare an online request.
Does the timing preference reserve an electrician?
No. It records how soon you would prefer help. Paloma Pro confirms the provider, service area, scope, and appointment separately after review.
Related services
More ways to work through the list.
Fixtures, Hardware & Mounting
Installation help for select fixtures, mirrors, shelves, hardware, and wall-mounted items.
TV Mounting
Secure TV mounting with placement, alignment, and cable-path planning.
Appliance Setup
Careful setup and finishing help for select household appliances.
Ready to get it reviewed?